Privacy Policy

Indian Trail Yard Care ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.

Information We Collect

We may collect the following types of information when you use our website, request a quote, book a service, or create an account:

• Contact information: name, email address, phone number, and mailing address.
• Property information: service address, lot size, and property measurements used for quoting.
• Payment information: credit or debit card details processed securely through Stripe. We do not store your full card number on our servers.
• Account information: email, password (hashed), and communication preferences.
• Usage data: pages visited, features used, and device/browser information collected automatically.

How We Use Your Information

• Provide, maintain, and improve our lawn care services.
• Process quotes, bookings, and payments.
• Send service confirmations, reminders, invoices, and receipts.
• Communicate with you about your account, service updates, and promotional offers (with your consent).
• Measure property areas to generate accurate pricing using mapping data.
• Respond to customer support requests and work orders.

Third-Party Services

We use the following third-party services to operate our business. Each has its own privacy policy governing how they handle your data:

• Stripe — payment processing. Your payment information is sent directly to Stripe and is subject to Stripe's Privacy Policy.
• Twilio — SMS notifications for service reminders and confirmations. Subject to Twilio's Privacy Policy.
• Google Maps — address lookup and property measurement. Subject to Google's Privacy Policy.

Cookies and Sessions

We use session cookies to keep you signed in and to remember your preferences. We do not use third-party advertising or tracking cookies. Session cookies are automatically deleted when you close your browser or after a set period of inactivity.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data by contacting us.

Your Choices

• Email opt-out: you can unsubscribe from promotional emails at any time through your portal settings or by contacting us.
• SMS opt-out: reply STOP to any text message to unsubscribe from SMS notifications, or update your preferences in your portal settings.
• Account deletion: contact us at the email below to request deletion of your account and personal data.

Data Security

We implement industry-standard security measures to protect your information, including encrypted connections (TLS/SSL), hashed passwords, and secure payment processing through Stripe. However, no method of transmission over the internet is 100% secure.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Indian Trail Yard Care
Email: hello@indiantrailyard.com
Phone: (980) 272-7716