Everything you need to know about our lawn care services.
Pricing
How is my price determined?+
Your price is based on your lawn's measured square footage, the service frequency you choose, and any applicable surcharges. Use our online quote tool to see your exact per-visit price — no phone call needed.
What affects the cost?+
The main factors are lot size, mowing frequency (weekly vs biweekly vs one-time), and current grass condition. Biweekly adds $15/visit because the grass is taller. One-time visits add $25/visit. First-time visits on overgrown lawns may include a grow-in surcharge.
Do you charge extra for properties over 14,000 sq ft?+
Properties over 14,000 sq ft need a custom quote from our office. Use the request form on the quote page and we will follow up with personalized pricing.
Scheduling
How often can I schedule service?+
We offer weekly, biweekly, and one-time visits. Weekly is the most popular and gives the best results. Biweekly works for slower-growing lawns or tighter budgets.
Can I reschedule or skip a visit?+
Yes — you can reschedule or skip through your customer portal at any time before your crew is dispatched. There's no penalty for occasional skips on recurring plans.
How do I know when my crew is coming?+
You'll receive an email reminder the day before your scheduled visit. You can also check upcoming dates anytime in your customer portal.
Payments
When am I charged?+
You're only charged after your service is complete. Your crew marks the job done, and your card on file is billed automatically. No prepayment required.
What payment methods do you accept?+
We accept all major credit and debit cards (Visa, Mastercard, Amex, Discover) and ACH bank transfers. You add your payment method during booking.
Can I get a refund?+
If there's an issue with your service, contact us and we'll make it right. Refunds are processed back to your original payment method.
Service area
What areas do you serve?+
We primarily serve Indian Trail and surrounding neighborhoods in Union County, NC. Our service zones include Indian Trail, Stallings, Wesley Chapel, Weddington, and nearby communities.
How do I check if my address is covered?+
Enter your address in our quote tool — it will tell you right away if you're within our service area.
What's included
What does a standard visit include?+
Every visit includes a full mow at the appropriate height, string-trimming (weed-eating) along edges, driveways, sidewalks, and fence lines, and a blow-off of all hard surfaces. We leave your yard looking clean and uniform.
Do you offer leaf removal or bush trimming?+
Our standard service focuses on mowing, edging, and blowing. Seasonal services like leaf removal or bush trimming may be available — contact our office to discuss.
Do I need to be home during service?+
No — most customers aren't home during service. Just make sure gates are accessible and pets are secured. If there's a gate code, you can add it in your customer portal.
Cancellation
Is there a contract or commitment?+
No long-term contracts. Recurring plans continue until you cancel or pause them. You can cancel anytime through your customer portal or by contacting us.
How do I cancel my service?+
You can cancel through your customer portal or by contacting our office. There are no cancellation fees.
Still have questions?
We're happy to help. Get in touch or start with a free quote.